How to manually transfer a WordPress website to Nameracer

How to transfer a WordPress website to Nameracer 

If you wish to transfer your website to Nameracer, your hosting plan with the old service provider should be active for another 3 days at least, as it will allow you to avoid downtime during the transfer. In order to transfer your WordPress site from another provider to us, you will need to perform two main steps:

  • Transfer your files/databases to your hosting account with Nameracer, adjust necessary configuration settings.

  • Point nameservers to the Nameracer hosting DNS system. 

Note that you may change your nameservers before or after transferring content (it’s up to you), but we strongly suggest you change the nameservers after the content transfer and configuration are completed.

 

If you do have cPanel with your former hosting provider, we suggest that you follow the instructions:

 

If your existing hosting account has cPanel and is active, our technicians may migrate the account for you. However, in order for us to assist you with the transfer your account should meet the following requirements: 

 

1. Your account with the old provider should be active for at least 3 days after the transfer assistance request submission. Otherwise, we may not be able to finish the transfer of the files on time. 

2. Access details from the old hosting account should be provided to us for account validation purposes. We will need to check your account to ensure it will work on our servers with your current configuration. 

3. SSH access will speed up the transfer process, thus, provide it if possible. 

4. Your account should be compatible with our servers and the package you’ve chosen and abide by our hosting TOS.  

To begin the transfer process, you need to do the following: 

1. Go to https://www.nameracer.com/hosting.aspx and order one of our hosting packages which suits your requirements. We recommend to order the package that has equal or higher specifications.  

2. Once your package with Nameracer is active and you receive your Welcome email, submit a ticket to Hosting - Transfer Assistance department so we can transfer your account.  

If you have a full cPanel backup downloaded to your PC, do the following: 

1. Go to https://www.nameracer.com/hosting.aspx and order one of our hosting packages which suits your requirements. We recommend to order the package that has equal or higher specifications. 

2. Once your package with Nameracer is active and you receive your Welcome email , upload the backup file into your account Home directory: 

  • Go to cPanel -> File Manager:



  • Choose Home directory:

 

  • Use the Upload option to upload your full cPanel backup:

 

You can use FTP as well. You can find in this guide the example of the file setup. 

 

3. Once the backup is uploaded, submit a ticket to Hosting - Transfer Assistance department and we will restore it for you. 

If you have a full cPanel backup uploaded on the web, do the following: 

 

  1. Go to https://www.nameracer.com/hosting.aspx and order one of our hosting packages which suits your requirements. We recommend to order the package that has equal or higher specifications. 

2. Once your package with Nameracer is active and you receive your Welcome email, submit a ticket toHosting - Transfer Assistance department providing the direct link to the full cPanel backup or if required, access details to the web resource where the backup is located.

We will check if it is possible to move the backup directly to your server with us from the external storage or if it will be necessary for you to upload the backup to your cPanel manually. When the backup is uploaded, we will try and restore it for you.

 

When the account is restored, you can update nameservers to our hosting ones. This will help to avoid unavailability of the site during the propagation period as your domain will be resolved to your previous host from the places where the propagation has not been completed yet and to a new one from the places where it has already passed. However, if you would like to check the website directly from our server during the propagation, please follow the steps in this tutorial. 

 

If you do not have cPanel with your current hosting provider, you will need to proceed with the following steps: 

 

1. Sign into your hosting account with your former provider and navigate to the folder where you have your WordPress installed. 

2. Choose all files that stand for WordPress and download them to your PC: 

 

 

3.  Download a MySQL database that is used for your WordPress blog in question. In case you face any difficulties with getting your database from your former provider, we suggest you contact their support and ask them to provide you with the MySQL database. 

 

4. Connect to your hosting account with Nameracer via FTP. Choose the folder for your domain and upload WordPress files from your former hosting provider that were saved on your PC at step 1. 

 

If you need guidance regarding the files uploading procedure, you may find it here. If you transfer the WordPress installation for your main domain with us, you need to upload files to /home/cpanelusername/public_html/

 

If you transfer the WordPress installation for the addon domain, you need to transfer your files to the folder which is assigned to your addon domain -/home/cpanelusername/addondomain/

 

5. Now the files are uploaded, and we’re almost there. Now you need to connect your WordPress installation to the database. To do so, create a new database and user in your cPanel account. This tutorial will help you.

 

6. Once the database is created, you need to import the content from your former host into it. 

 

NOTE: If the database in question exceeds the 50Mb size, refer to this guide. Once imported, feel free to go over to step 7 described in this article. 

 

7. After the database creation and import are completed, navigate to the folder where your WordPressinstallation is stored. You may do it via File Manager in your cPanel account:

 

7.1. Log into your cPanel.

 

7.2. Find the File Manager menu and click on it: 

 

 

7.3. Check Document root for: and choose your domain from the drop-down menu. Press Go:

 

 

7.4. Navigate to the folder where your WordPress is stored. Choose the wp-config.php file, right-click on it and press Edit

 

 

7.5. Fill in the lines with the appropriate name, user and password of the database that has been created and imported before as shown in the screenshot. The MySQL hostname should be localhost. Once the changes are made, save changes

 

 

7.6. Make sure that your domain is pointed to the Nameracer hosting DNS system.

 

That's it!

            

 

                   Need any help? Contact our Help Center 

 

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